At Danish Jewellers®, we understand the importance of a smooth and efficient shipping process when it comes to delivering your precious fashion earrings. We strive to provide the best shipping experience for our valued customers. Please take a moment to familiarize yourself with our shipping policy.

Shipping Methods:

We offer reliable and secure shipping methods to ensure that your fashion earrings reach you in perfect condition. Our shipping partners are trusted and experienced in handling delicate items.

Domestic Shipping:

For customers within the country, we offer free domestic shipping on all orders. Your fashion earrings will be carefully packaged and shipped via a reputable courier service. You can expect your order to arrive within 3-5 business days.

International Shipping:

For our international customers, we offer affordable and efficient shipping options. The shipping cost will be calculated at checkout based on your location. Please note that any additional customs fees or taxes imposed by your country's customs office are the responsibility of the customer.

Order Processing Time:

Once your order is placed, our team will begin processing it promptly. Please allow 1-2 business days for order processing before shipment. You will receive a confirmation email with tracking information once your fashion earrings are on their way to you.

Shipping Delays:

While we strive to deliver your fashion earrings within the estimated timeframe, please understand that unforeseen circumstances may cause shipping delays. These circumstances may include natural disasters, customs inspections, or other external factors beyond our control. In such cases, we will do our best to keep you informed and resolve any issues promptly.

Order Tracking:

We provide order tracking for all shipments. Once your fashion earrings are shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or delivery issues caused by incorrect or incomplete addresses. If you need to make any changes to your shipping address, please contact our customer support team as soon as possible.

Lost or Damaged Shipments:

In the rare event that your fashion earrings are lost or damaged during transit, please contact our customer support team immediately. We will work with you to resolve the issue and ensure your satisfaction.

Thank you for choosing Danish Jewellers®. We are committed to providing exceptional service and delivering your fashion earrings with care and efficiency.

At Danish Jewellers®, we strive to provide our customers with the highest quality products. However, we understand that there may be instances where you need to return or exchange an item. This Refund and Return Policy outlines the guidelines and procedures for such cases.

Returns:

If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges:

If you would like to exchange an item for a different size, color, or style, please contact our customer service team within 30 days of delivery. We will provide you with instructions on how to return the original item and process the exchange.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Shipping:

Please note that the cost of return shipping will be the responsibility of the customer, unless the return is due to an error on our part. In such cases, we will provide a prepaid shipping label for your convenience.

Exceptions:

There are certain situations where only partial refunds may be granted:

• Any item that is returned more than 30 days after delivery.
• Items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.
• Items that have been personalized or customized.

Contact Us:

If you have any further questions or concerns regarding our Refund and Return Policy, please feel free to contact our customer service team. We are here to assist you and ensure your satisfaction.

Thank you for choosing Danish Jewellers®. We appreciate your business and look forward to serving you again in the future.

Proper care and maintenance of your jewellery is essential to ensure its longevity and keep it looking its best. Follow these expert tips to keep your precious pieces shining bright for years to come.

1. Cleaning

To clean your jewellery, use a mild soap and warm water solution. Gently scrub the piece with a soft brush or cloth to remove any dirt or residue. Rinse thoroughly and pat dry with a clean, lint-free cloth. Avoid using harsh chemicals or abrasive cleaners, as they can damage the metal and gemstones.

2. Storage

When not wearing your jewellery, store it in a cool, dry place away from direct sunlight. Consider using a jewellery box or pouch to prevent scratches and tangles. Keep different pieces separate to avoid any potential damage caused by rubbing or tangling.

3. Avoiding Chemicals

Avoid exposing your jewellery to harsh chemicals, such as chlorine, bleach, and household cleaners. These chemicals can cause discoloration and damage to the metal and gemstones. Remove your jewellery before swimming, bathing, or engaging in any activities that may expose it to chemicals.

4. Regular Inspections

Regularly inspect your jewellery for any signs of damage or loose stones. If you notice any issues, take your piece to a professional jeweller for repair. Promptly addressing any problems can prevent further damage and ensure the longevity of your jewellery.

5. Professional Cleaning

Consider having your jewellery professionally cleaned and inspected at least once a year. Professional jewellers have the expertise and tools to thoroughly clean and polish your pieces, ensuring they maintain their shine and beauty.

6. Avoiding Physical Damage

Avoid wearing your jewellery during activities that may expose it to physical damage, such as sports or heavy lifting. Remove your jewellery before sleeping to prevent any accidental damage caused by movement during the night.

By following these jewellery care tips, you can preserve the beauty and quality of your precious pieces for years to come. Remember, proper care and maintenance are essential for ensuring your jewellery remains a cherished and stunning accessory.